Privacy Policy

Last Updated: December 24, 2025

Conventional Home Loans Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mortgage services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when applying for a mortgage or using our services, including:

• Name, address, phone number, and email address
• Social Security number and date of birth
• Employment information and income details
• Financial information (bank accounts, assets, debts)
• Credit history and credit reports
• Property information and purchase details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and underwriting your mortgage application
• Verifying your identity and conducting credit checks
• Communicating with you about your application and loan status
• Complying with federal and state lending regulations
• Improving our website and services
• Sending you marketing communications (with your consent)
• Preventing fraud and protecting our rights

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: Third-party companies that help us process applications, verify information, or provide services (e.g., credit bureaus, title companies, appraisers)
• Lenders and Investors: Financial institutions that fund or purchase your mortgage
• Government Agencies: Regulatory bodies and agencies as required by law
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Access controls and authentication
• Regular security audits and assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Opt out of marketing communications at any time
• Do Not Sell: Opt out of the sale of your personal information (we do not sell your information)

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: